Terms & Conditions
1. General
These Terms & Conditions apply to all use of the Victim Cosmetics website and to all offers, orders, and agreements made between Victim Cosmetics and the consumer.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
2. Company Information
Victim Cosmetics
Email: info@victimcosmetics.com
Business address: [to be provided]
3. Products
Victim Cosmetics offers cosmetic products intended for external use only, unless explicitly stated otherwise.
All product descriptions, images, and information are provided as accurately as possible. Minor variations in color, packaging, or appearance may occur and do not constitute a defect.
4. Pricing and Payment
All prices displayed on the website are listed in the applicable currency and include VAT, unless stated otherwise.
Victim Cosmetics reserves the right to change prices at any time. Price changes do not affect orders that have already been confirmed.
Payment must be completed using one of the available payment methods before an order is processed.
5. Orders and Order Confirmation
An order is considered final once payment has been successfully completed and an order confirmation has been sent to the consumer.
Victim Cosmetics reserves the right to refuse or cancel an order in the event of incorrect pricing, suspected fraud, or unavailability of products.
6. Delivery
Victim Cosmetics will make reasonable efforts to deliver orders within the indicated delivery timeframe. Delivery times are estimates and not guaranteed.
Victim Cosmetics is not liable for delays caused by third parties, customs authorities, or circumstances beyond our reasonable control.
Risk of loss or damage passes to the consumer upon delivery.
7. Right of Withdrawal
Consumers have the right to withdraw from their purchase within 14 days from the date of receipt, without providing a reason, unless an exception applies.
To exercise the right of withdrawal, the consumer must notify Victim Cosmetics within the withdrawal period by contacting info@victimcosmetics.com.
8. Exceptions to the Right of Withdrawal
Due to health protection and hygiene reasons, cosmetic products cannot be returned if they have been opened, used, unsealed, tested, or tampered with after delivery.
Products that do not meet hygiene requirements or are not in their original, unopened condition are excluded from the right of withdrawal.
9. Returns and Refunds
Returned products must:
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Be unused and unopened
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Be in their original packaging
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Have all seals and protective elements intact
Returns must be reported in advance via info@victimcosmetics.com.
The return shipping address is:
Victim Cosmetics
[Return address to be provided]
Return shipping costs are borne by the consumer unless the return is due to a defective or incorrect product.
Refunds will be processed within 14 days after receipt and inspection of the returned goods, using the original payment method.
10. Defective or Incorrect Products
If a product is delivered damaged, defective, or incorrect, the consumer must contact Victim Cosmetics as soon as possible via info@victimcosmetics.com.
Victim Cosmetics will provide an appropriate solution in accordance with applicable consumer protection laws.
11. Use of the Website
The consumer agrees not to misuse the website or engage in unlawful activities, including but not limited to attempts to damage, disrupt, or gain unauthorized access to the website or its systems.
12. Intellectual Property
All content on the website, including text, images, logos, designs, and graphics, is the intellectual property of Victim Cosmetics unless otherwise stated.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written permission.
13. Liability
Victim Cosmetics shall not be liable for damages resulting from improper use of products, failure to follow instructions, or failure to check ingredient information