Product

How should I use and store this product, and are there any special precautions?


To ensure optimal product quality and performance, please follow the guidelines below:

General Use

Always apply the product to clean, dry skin unless otherwise indicated. Follow the instructions provided on the packaging. Avoid direct contact with the eyes (except for products specifically developed for the eye area, such as a caffeine gel booster). For external use only.

We recommend performing a patch test prior to first use, particularly if you have sensitive or reactive skin. Discontinue use if irritation occurs.

Storage Conditions

To preserve the integrity and effectiveness of the formulation:


  • Store all products in a cool, dry place.

  • Room temperature.

  • Avoid direct sunlight and heat exposure.

  • Ensure the product is tightly closed after each use to prevent air exposure and contamination.

Natural and vitamin-based formulations — such as Vitamin drops — may be sensitive to light and temperature fluctuations. Store these products away from direct light and use within the recommended period after opening.

Packaging-Specific Guidance


  • Pump or Dropper Bottles (e.g., Vitamin C Drops, Caffeine Gel Booster):

    Close securely after each use. Avoid touching the dropper directly to the skin to maintain hygiene.

  • Tubes (e.g., Day Cream, Makeup Remover):

    Store at room temperature for optimal consistency. Excessive pressure may damage the packaging; dispense gently.

  • Gel-Based Products:

    If exposed to cold temperatures, allow the product to return to room temperature before use to ensure smooth application.

Additional Precautions


  • Keep out of reach of children.

  • Do not use on broken or irritated skin unless advised by a professional.

  • If the product changes significantly in color, scent, or texture, discontinue use.

Proper storage helps maintain product stability, especially for formulations containing naturally derived ingredients.

Which ingredients do you use?

Please review the product description of your selected item on the product page, where you will find detailed information about its ingredients.

We use high-quality, naturally derived ingredients.

Is the product safe for my skin?

Our products are formulated for all skin types, including sensitive and eczema-prone skin. They are safe for all ages. Please review the product description of your selected item on the product page, where you will find detailed information about its ingredients.

If you have any special conditions or needs, Please visit our contact page.

Orders, shipping and returns

Where is my order?

Track your order using the tracking number in your confirmation email. If you need further assistance, please visit our contact page.

Can I change my order?

Once an order has been placed, no changes can be made. Therefore, please ensure that you carefully review your order before completing your purchase.

Which delivery options do you have?

We offer various shipping options within the Netherlands and internationally. Delivery times and carriers vary by location. Choose your preferred option at checkout.

Where do you ship too?

We ship within the Netherlands, Europe, and select international locations. The available countries will be listed at checkout.

What are the shipping costs?

Shipping is free within the Netherlands on orders over €50 and internationally on orders over €75. For orders below these amounts, standard shipping fees apply.

Can I return my product?

Yes, unopened and unused products can be returned within 14 days.

Sale items, personalized products, and parts of sets are not eligible for return.

You will need to cover return shipping costs.

Please see our Return Policy for all details.

Payments and subscription

Which payments option are there?

We accept credit and debit cards, iDEAL, PayPal, Apple Pay, Klarna.

Account and personal information

I can’t access my account

If you’re having trouble logging in, reset your password by clicking "Forgot Password" on the login page. For further assistance, contact us at info@victimcosmetics.com

Can I change my personal details?

Yes, you can update your information by logging into your account and navigating to the account settings page.

Professional Inquiries

Interested in collaborating?

We’re always open to thoughtful collaborations and creative partnerships.
For partnership, retail, or press inquiries, please contact us at info@victimcosmetics.com

Other Inquiries

How can I reach you?

For any other questions, send us an email at info@victimcosmetics.com, and we’ll reply within 48 hours.